Located inside of Phenix Salon Suites
2431 Cleanleigh Dr.
Parkville, MD 21234
THE MANE LOFT'S FAQ's
How to Reach Me
Cancellation Policy & Fees
There is a 15 minute grace period, and after that, a $5 late fee will be added to your service. If it’s after 20 minutes, a $10 late fee will be added to your service and you may be subject to rescheduling to another day. You have 24 hours to cancel an appointment. For exmaple, If you have 10 a.m. appointment on Wednesday you have to cancel by 10 a.m. Tuesday. Do not cancel 10 o'clock Tuesday because that does not give me enough time to fill that slot and its too late to reach to people who I had to turn away . Same day cancelations will result in a $25 fee that has to be paid before your next appointment.
How do I book an appointment online?
Acceptable Forms Of Payment
Cash, credit card, and CashApp are the acceptable forms of payment at The Mane Loft.
Changes to scheduled appointments
Due to scheduling limitations caused by COVOID-19, spaces are extremely limited. It is important that we stick to the scheduled service. I may not have enough time to add an additional service beacause it could run into my next scheduled appointment. The same goes if you would like to remove a service. If you decide to make any changes to your appointment, its important that you commmunicate with me at least TWO DAYS in advance from your scheduled appointment. This allows me to adjust the time accordingly and possibly open another space for someone else to book a hair appointment.
When placing or receicing a phone call please keep a respectable tone as a courtesy to other salon patrons. Please be mindfull that if you take a phone call at the shampoo bowl or in the styling chair your hand and or cell phone may get in the way while I'm performing your styling service.
New Client Deposit and Consultation Fee
To be clear both are one in the same and are NON-refundable. If you need to discuss a potential hair service for the future you must pay a deposit of $25 before we confirm a date and time. If an appointment is made during the consultation then that deposit will go towards the cost of your service.